Return label|| Etiquette de retour Return label|| Etiquette de retour

Return Label

$26
$26
$26
Title
Canada Designed in Canada

Retours faciles—Tranquillité d’esprit à chaque commande

Magasine en toute confiance, sachant que les retours sans tracas sont toujours possibles. Notre processus simplifié te permet de retourner des articles rapidement, en toute transparence, et d’obtenir un remboursement sans délai—pas de surprises, juste de la commodité.

Avantages clés:

  • L’étiquette de retour prépayée rend tout le processus super simple
  • Frais de retour fixe de 20 $—tu sais exactement combien ça coûte
  • Traitement rapide des remboursements, donc moins d’attente
  • Service à la clientèle dédié à rendre chaque retour facile

Chaque étape de notre système de retours est pensée pour te faciliter la vie, alors tu peux te concentrer sur ce que tu aimes sans te tracasser avec les détails. On est là pour que ton expérience d’achat reste simple—même si tu changes d’idée.

Shipping Policy

Free Standard Shipping is available on orders of $150 or more placed online at www.pointzero.ca for standard shipping within Canada only.

No promo code is required. The $150 minimum is calculated after discounts and before taxes. This offer is not valid on previous purchases and may be changed without notice.

Orders within Canada are processed and shipped within 3–5 business days after the order is placed. Orders shipped to the United States are processed within 3–6 business days. Delivery time may vary depending on the carrier. Once your order has shipped, you will receive a confirmation email with tracking information to follow your shipment.

Please note that once an order has been placed, we are unable to make any changes, including shipping address modifications or cancellations. Customers are responsible for reviewing and confirming their information before completing the checkout process.

Return Policy

www.pointzero.ca offer a full refund* or exchange on all regular-priced online purchases if returned within 14 days of receipt. Items must be returned in their original condition, unworn, with all original tags attached.
Items discounted 40% or more are considered final sale and are not eligible for refunds or exchanges.